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What Others Thought
 
 

A Few of Our Happy Customers....

Here at Burns we place great emphasis on providing a unique customer orientated service. We do our utmost to ensure that our traditional Scottish values are manifested through everything we do, so that customers just like you want to shop with us again and again. Don't take my word for it however, here is a small selection of the feedback we have had over the past few months....

Denise Meadows, Manchester
Thanks for delivering my order so quickly, lovely sweets and I am sure the gift creams will be well received

Margaret Cornman, USA
Hi, I just want to let ye know ma sweeties arrived today......I want to thank ye fer such a fast delivery......I have not had aromatics since about 1965... they are smashing ... thanks again.......Aw' the best .. I have a few Scottish friends that will really enjoy sharing them with me here in Texas

Ay Margaret Cornman

'Jock' Allen, Australia
Hi Folks, it was nice to come across the Directory. My Family and I are Ex St Andrians and I worked with Murray Mitchell for many a year and a good friend of George Geddes. Burns was always the best Place for oor Sweeties always bought a couple of Pounds a week for oor kids made their week. been in Oz for 28 years now but the hert is still at hame in St Andrews for sure. If U see Murray say Hello to him for me will you please. Thanks for some Lovely thoughts of Home. John "Jock' Allen

Lesley, Edinburgh
Hi Laura, yes everything went well although the guests took the sweeties
home with them so not sure if they liked them or not! But we did some
quality control checking before the event and we were perfectly happy!!

Thanks again,

Lesley

Margaret, USA
Hi Laura, ma sweeties arrived today, thanks fer the quick shipment and the extra wee bags... I jist hope they aw' last till Christmas...hehe

Take and thanks again... Aw' the best

Ay Margaret

C J Rowe, Chatham
What a fantastic service, I only orderd yesterday and my order has arrived next day! They look great and i'm sure my in-laws will love them! Thank you very much

Jane fellows, USA
Hi Laura,

I ordered! I hope I did everything correctly. I tried to type in the message that I want Caitlin to come to your shop to pick up her gift. I will email her and let her that I did that. Caitlin's relatives keep wanting to do things for her from the USA - you have offered us a great solution! I will be sharing your web site with all of them.

Thanks again.
Jane

Marsha Green, USA
Dear Laura,
Guess what!!?? The package arrived on Wednesday!! I am sorry that I didn't get with you sooner, but I had a bit of an accident Tuesday night and broke my ankle. Between being at the hospital emergency room for hours and then having to see an orthopedic surgeon, figuring out how to use crutches with as little discomfort as possible, and being REALLY tired, I haven't done anything re: email.
Anyway...everythingis SO tasty!!! Have shared with friends who have stopped by with groceries, meals, etc. and everyone thinks your candies are excellent!! (The lemon seems to be a big hit...I, of course, am thrilled to have my pan drops!!!)
The people at the post office have no clue as to where the package had been hiding, but it has arrived!!!
Thanks for all your help as we waited to find out what the outcome was going to be!!

Kind Regards,
Marsha Green

Rebecca Cromack, Bradford
Hi Laura,

I have now ordered the items, I am very sorry I have been such a pain! Thanks for the excellent customer service.

Rebecca.

Meryl, Edinburgh
Oh Great - I thought it would have taken longer, thanks for your speedy service

Greg Craine, Canada
I just wanted to say that the bon bons arrived today and my wife loves them....thanks again for the great service, we will be ordering from you again
Greg Craine

John Todd, Bromley
Very kind of you Laura, hope you all enjoy the Christmas festivities. No doubt you will receive further orders in the future. All the best
John Todd


Lorna White, Aryshire
Hi Laura - Thanks for a quick response I have now placed my order.
Lorna

Loretta Francis, Swindon
Hello Laura:
Thank you so much, I will recommend you to all my friends,
Happy Christmas
Regards, Loretta


Stephanie Rose, Northumberland
Thank you for your kindness. Would def use your website again (although I'll plan better next time) Hope you all have a merry christmas and all the best for 2007.
Steph

Michelle Beaumont, Hampshire
Laura, thank you so much for your help. I will order them in plenty of time for the wedding. I have just placed an order to be sent to my parents home in the UK, to sample them and get ideas on how we can bag them for favours. Cheers, Michelle

Lynn Lamb,
Hi Laura

My parcel has arrived, many thanks for your assistance with this. The white
buttons are for my husbands stocking filler as he loves these ones, the cherries
are for my mum as a wee surprise.

We are coming down to Fife for Christmas as my daughter stays in Pittenweem.
Once again I wish you all a very Merry Christmas.

Regards

Lynn Lamb

 
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Burns Sweet Shop, 96 Market Street, St. Andrews, Fife, KY16 9PB Scotland
  
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